3515 Inwood Road Directions Dallas, TX 75209
Park Place Volvo
Volvo V60 Cross Country Recall service at Park Place Volvo in Dallas, TX
SCHEDULE NOWFrequently asked questionsNHTSA campaign 19V849000 · 144,937 vehicles affected
Defect
Volvo Car of USA LLC (Volvo) is recalling certain 2011-2017 S60, S60I, V60, S60CC and V60CC vehicles. A component within the door latches may break, making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Consequence
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Corrective Action
Volvo will notify owners, and dealers will replace all four door latches, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89978.
NHTSA campaign 20V378000 · 307,910 vehicles affected
Defect
Volvo Cars of N.A., LLC (Volvo) is recalling certain 2008-2016 V70 and XC70, 2007-2016 S80, 2011-2018 S60 and V60, 2016-2018 S60 Cross Country, 2014-2020 S60L, 2009-2015 S80L, 2009-2016 XC60 and 2015-2018 V60 Cross Country vehicles. The flexible steel cable that connects the seat belt to the front outboard seating positions may fatigue over time, causing the seat belt to not secure the occupant in the event of a crash.
Consequence
An unsecured occupant has an increased risk of injury in the event of a crash.
Corrective Action
Volvo will notify owners, and dealers will replace the seat belt anchor cable for both front seats. Interim notices informing owners of the safety risk were mailed August 28, 2020. Owners will receive a second notice when the remedy becomes available. Remedy parts are anticipated to be available late November 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R10029.
NHTSA campaign 19V849000 · 144,937 vehicles affected
Defect
Volvo Car of USA LLC (Volvo) is recalling certain 2011-2017 S60, S60I, V60, S60CC and V60CC vehicles. A component within the door latches may break, making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Consequence
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Corrective Action
Volvo will notify owners, and dealers will replace all four door latches, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89978.
NHTSA campaign 20V378000 · 307,910 vehicles affected
Defect
Volvo Cars of N.A., LLC (Volvo) is recalling certain 2008-2016 V70 and XC70, 2007-2016 S80, 2011-2018 S60 and V60, 2016-2018 S60 Cross Country, 2014-2020 S60L, 2009-2015 S80L, 2009-2016 XC60 and 2015-2018 V60 Cross Country vehicles. The flexible steel cable that connects the seat belt to the front outboard seating positions may fatigue over time, causing the seat belt to not secure the occupant in the event of a crash.
Consequence
An unsecured occupant has an increased risk of injury in the event of a crash.
Corrective Action
Volvo will notify owners, and dealers will replace the seat belt anchor cable for both front seats. Interim notices informing owners of the safety risk were mailed August 28, 2020. Owners will receive a second notice when the remedy becomes available. Remedy parts are anticipated to be available late November 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R10029.
5 common questions answered
The two recalls identified by NHTSA involve specific safety risks. A door-latch component may break, making a door difficult to secure or allowing it to open while the vehicle is moving. Separately, flexible steel cables connected to the front seat belts may fatigue, leaving an occupant less securely restrained during a crash. Waiting to confirm recall status can leave these risks unresolved. If you received a notice, observe a door-latching concern, or are uncertain whether previous work was completed, contact Park Place Volvo promptly. An authorized technician can check the VIN and complete an eligible manufacturer remedy at no charge.
Park Place Volvo in Dallas, TX, supports drivers throughout the area, including nearby communities seeking authorized Volvo service. Factory-trained technicians use manufacturer diagnostic tools, Volvo repair procedures, and OEM parts to address eligible recall work correctly. The manufacturer remedy is performed at no charge when the VIN shows an open recall, including the specified door-latch or front seat-belt repair. Our service team can explain the process clearly and help you determine what your vehicle needs. Visit Park Place Volvo at 3515 Inwood Rd or call 469-300-3520 for assistance.
Begin by checking the VIN, then bring your vehicle to Park Place Volvo if an open recall is identified. You can schedule service even if you are unsure whether a repair was completed, because the VIN check is free. Our team will confirm the vehicle’s recall status, explain the applicable remedy, and help arrange the visit. Bring any recall notice you received, although it is not required to request assistance. Taking this step can help resolve a safety issue without paying for the manufacturer-authorized recall repair.