Park Place Volvo

2017 Volvo S60 Cross Country Recall

Volvo S60 Cross Country Recall service at Park Place Volvo in Dallas, TX

Frequently asked questions

Recall Summary

3 recalls found · All repairs FREE

Air Bag

FREE1 OPEN RECALL

NHTSA campaign 17V127000 · 112 vehicles affected

Defect

Volvo Car USA LLC (Volvo) is recalling certain 2017 S60, S60CC, V60, V60 Cross Country, and XC60 vehicles. The affected vehicles have driver and front passenger seat side mounted side air bags (SAB) with inflator initiators that may fail to ignite during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, Occupant Crash Protection" and number 214

Consequence

If the air bag inflator initiator fails to ignite, the air bag will not deploy, increasing the risk of injury.

Corrective Action

Volvo will notify owners, and dealers will inspect and, if necessary, replace the front seat side air bags, free of charge. The recall is expected to begin March 31, 2017. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89712. Note: This recall is an expansion of recall 16V-918.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2017 Volvo S60 Cross Country?
  • NHTSA has identified three recalls for the 2017 Volvo S60 Cross Country: air bag, door latch, and seat belt.
  • The air bag recall involves side-air-bag inflator initiators that may fail to ignite, which could prevent deployment in a crash.
  • The door-latch recall involves a component that may break and allow a door to open while driving.
  • The seat-belt recall involves a flexible steel cable that may fatigue and fail to secure a front occupant.
How do I check if my 2017 Volvo S60 Cross Country has an open recall?
  • You can check your 2017 Volvo S60 Cross Country by entering its VIN at NHTSA.gov or by getting a free VIN check at the Park Place Volvo service department.
  • The dealership can compare your VIN with the manufacturer’s open recall records.
  • When a recall is open, the authorized dealer can perform the specified remedy at no charge.
How much does a 2017 Volvo S60 Cross Country recall repair cost?
  • A 2017 Volvo S60 Cross Country recall repair costs nothing to the owner when performed by an authorized dealer.
  • The manufacturer defines the remedy, which may include inspection, replacement of side air bags, door latches, or seat-belt anchor cables.
Can an independent shop fix a 2017 Volvo S60 Cross Country recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
  • Park Place Volvo uses manufacturer diagnostic tools, OEM parts, and factory-trained technicians for authorized recall work.
Does an open recall affect the trade-in value of the 2017 Volvo S60 Cross Country?
  • Buyers and dealers check recall status, so completing an open recall can support a more confident trade-in conversation.
  • When you are ready to discuss your vehicle, visit our trade-in page.

Recall Service & Dealership Highlights