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Park Place Volvo
Volvo V60 Cross Country Recall service at Park Place Volvo in Dallas, TX
SCHEDULE NOWFrequently asked questionsNHTSA campaign 17V127000 · 112 vehicles affected
Defect
Volvo Car USA LLC (Volvo) is recalling certain 2017 S60, S60CC, V60, V60 Cross Country, and XC60 vehicles. The affected vehicles have driver and front passenger seat side mounted side air bags (SAB) with inflator initiators that may fail to ignite during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, Occupant Crash Protection" and number 214
Consequence
If the air bag inflator initiator fails to ignite, the air bag will not deploy, increasing the risk of injury.
Corrective Action
Volvo will notify owners, and dealers will inspect and, if necessary, replace the front seat side air bags, free of charge. The recall is expected to begin March 31, 2017. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89712. Note: This recall is an expansion of recall 16V-918.
NHTSA campaign 18V800000 · 17,548 vehicles affected
Defect
Volvo Car USA LLC (Volvo) is recalling certain 2017-2019 Volvo XC90, S90, V60, V60 Cross Country, V90, XC40, XC60, and V90 Cross Country vehicles. The software installed in the Vehicle Connectivity Module (VCM) may have an error causing the Telematics and Driver Support Systems to function improperly. As a result, the GPS will not provide location information to emergency personnel in the event of an emergency.
Consequence
If the GPS location is not provided to emergency personnel it can inhibit emergency response in the event of a crash or injury.
Corrective Action
Volvo will notify owners, and dealers will correct the software, free of charge. The recall is expected to begin January 7, 2019. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R39917.
NHTSA campaign 19V849000 · 144,937 vehicles affected
Defect
Volvo Car of USA LLC (Volvo) is recalling certain 2011-2017 S60, S60I, V60, S60CC and V60CC vehicles. A component within the door latches may break, making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Consequence
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Corrective Action
Volvo will notify owners, and dealers will replace all four door latches, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89978.
NHTSA campaign 20V378000 · 307,910 vehicles affected
Defect
Volvo Cars of N.A., LLC (Volvo) is recalling certain 2008-2016 V70 and XC70, 2007-2016 S80, 2011-2018 S60 and V60, 2016-2018 S60 Cross Country, 2014-2020 S60L, 2009-2015 S80L, 2009-2016 XC60 and 2015-2018 V60 Cross Country vehicles. The flexible steel cable that connects the seat belt to the front outboard seating positions may fatigue over time, causing the seat belt to not secure the occupant in the event of a crash.
Consequence
An unsecured occupant has an increased risk of injury in the event of a crash.
Corrective Action
Volvo will notify owners, and dealers will replace the seat belt anchor cable for both front seats. Interim notices informing owners of the safety risk were mailed August 28, 2020. Owners will receive a second notice when the remedy becomes available. Remedy parts are anticipated to be available late November 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R10029.
NHTSA campaign 17V127000 · 112 vehicles affected
Defect
Volvo Car USA LLC (Volvo) is recalling certain 2017 S60, S60CC, V60, V60 Cross Country, and XC60 vehicles. The affected vehicles have driver and front passenger seat side mounted side air bags (SAB) with inflator initiators that may fail to ignite during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, Occupant Crash Protection" and number 214
Consequence
If the air bag inflator initiator fails to ignite, the air bag will not deploy, increasing the risk of injury.
Corrective Action
Volvo will notify owners, and dealers will inspect and, if necessary, replace the front seat side air bags, free of charge. The recall is expected to begin March 31, 2017. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89712. Note: This recall is an expansion of recall 16V-918.
NHTSA campaign 18V800000 · 17,548 vehicles affected
Defect
Volvo Car USA LLC (Volvo) is recalling certain 2017-2019 Volvo XC90, S90, V60, V60 Cross Country, V90, XC40, XC60, and V90 Cross Country vehicles. The software installed in the Vehicle Connectivity Module (VCM) may have an error causing the Telematics and Driver Support Systems to function improperly. As a result, the GPS will not provide location information to emergency personnel in the event of an emergency.
Consequence
If the GPS location is not provided to emergency personnel it can inhibit emergency response in the event of a crash or injury.
Corrective Action
Volvo will notify owners, and dealers will correct the software, free of charge. The recall is expected to begin January 7, 2019. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R39917.
NHTSA campaign 19V849000 · 144,937 vehicles affected
Defect
Volvo Car of USA LLC (Volvo) is recalling certain 2011-2017 S60, S60I, V60, S60CC and V60CC vehicles. A component within the door latches may break, making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Consequence
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Corrective Action
Volvo will notify owners, and dealers will replace all four door latches, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89978.
NHTSA campaign 20V378000 · 307,910 vehicles affected
Defect
Volvo Cars of N.A., LLC (Volvo) is recalling certain 2008-2016 V70 and XC70, 2007-2016 S80, 2011-2018 S60 and V60, 2016-2018 S60 Cross Country, 2014-2020 S60L, 2009-2015 S80L, 2009-2016 XC60 and 2015-2018 V60 Cross Country vehicles. The flexible steel cable that connects the seat belt to the front outboard seating positions may fatigue over time, causing the seat belt to not secure the occupant in the event of a crash.
Consequence
An unsecured occupant has an increased risk of injury in the event of a crash.
Corrective Action
Volvo will notify owners, and dealers will replace the seat belt anchor cable for both front seats. Interim notices informing owners of the safety risk were mailed August 28, 2020. Owners will receive a second notice when the remedy becomes available. Remedy parts are anticipated to be available late November 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R10029.
5 common questions answered
NHTSA recall information identifies four safety concerns: side air bag inflators may fail to ignite, electrical software may prevent emergency GPS location information from reaching responders, a door latch component may break, and a seat belt anchor cable may fatigue. These conditions could increase injury risk in a crash, allow a door to open while driving, or delay emergency response. Waiting can leave a known safety concern unresolved, even if the vehicle seems to operate normally. A free VIN check at Park Place Volvo helps determine whether the manufacturer’s remedy remains open, so you can address the issue with confidence.
Park Place Volvo provides recall service in Dallas, TX, for local drivers and nearby communities. Our factory-trained technicians use manufacturer diagnostic tools and OEM parts while following Volvo’s specified repair procedures. Depending on the VIN and open campaign, service may include inspection or replacement of front seat side air bags, a software correction, replacement of all four door latches, or replacement of both front seat belt anchor cables. The manufacturer recall remedy is performed free of charge for eligible vehicles. Visit Park Place Volvo at 3515 Inwood Rd for knowledgeable, reassuring support from an authorized Volvo franchise dealer.
Start by checking your VIN through NHTSA.gov or by contacting Park Place Volvo’s service department. Bring the 2017 Volvo V60 Cross Country to our Dallas location so a technician can confirm open recall status and perform any applicable remedy. You should schedule an appointment even if you are unsure whether a recall repair was completed, because the VIN check is free. Our team can explain the campaign, answer questions, and help arrange the correct service. Do not wait when a safety concern may affect air bags, seat belts, doors, or emergency communication.