Park Place Volvo

2017 Volvo XC60 Recall

Volvo XC60 Recall service at Park Place Volvo in Dallas, TX

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Frequently asked questions

Recall Summary

4 recalls found · All repairs FREE

Seat Belt

FREE1 OPEN RECALL

NHTSA campaign 16V798000 · 74,027 vehicles affected

Defect

Volvo Car USA LLC (Volvo) is recalling certain model year 2016-2017 XC90, S90, XC60, V60 Cross Country, V60, S60 Cross Country, S60, and S60 Inscription vehicles manufactured February 16, 2015, to August 22, 2016. On the affected vehicles, the front passenger seat belt buckle attaching stud may loosen, allowing the buckle to separate from the seat belt bracket. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 210, Seat Belt Assembly Anch

Consequence

If the seat belt buckle separates from the bracket, the front seat passenger may not be adequately restrained in the event of a crash, increasing their risk of injury in the event of a crash.

Corrective Action

Volvo will notify owners, and dealers will inspect the front passenger seat belt buckle stud, replacing the seat belt buckle as needed, free of charge. The recall is expected to begin December 12, 2016. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89708.

Air Bag

FREE2 OPEN RECALLS

NHTSA campaign 16V918000 · 377 vehicles affected

Defect

Volvo Car USA LLC (Volvo) is recalling certain model year 2017 S60 and S60 Cross Country, V60 and V60 Cross Country, and XC60 vehicles manufactured August 16, 2016, through October 21, 2016. The affected vehicles have driver and front passenger seat side mounted side air bags (SAB) with inflator initiators that may fail to ignite during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, Occupant Crash Protection" and number 2

Consequence

If the air bag inflator initiator fails to ignite, the air bag will not deploy, increasing the risk of injury.

Corrective Action

Volvo will notify owners, and dealers will inspect and, if necessary, replace the front seat side air bags, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89712.

Seat Belt1

FREE1 OPEN RECALL

NHTSA campaign 16V798000 · 74,027 vehicles affected

Defect

Consequence

If the seat belt buckle separates from the bracket, the front seat passenger may not be adequately restrained in the event of a crash, increasing their risk of injury in the event of a crash.

Corrective Action

Air Bag2

FREE2 OPEN RECALLS

NHTSA campaign 16V918000 · 377 vehicles affected

Defect

Consequence

If the air bag inflator initiator fails to ignite, the air bag will not deploy, increasing the risk of injury.

Corrective Action

Software1

FREE1 OPEN RECALL

NHTSA campaign 18V800000 · 17,548 vehicles affected

Defect

Volvo Car USA LLC (Volvo) is recalling certain 2017-2019 Volvo XC90, S90, V60, V60 Cross Country, V90, XC40, XC60, and V90 Cross Country vehicles. The software installed in the Vehicle Connectivity Module (VCM) may have an error causing the Telematics and Driver Support Systems to function improperly. As a result, the GPS will not provide location information to emergency personnel in the event of an emergency.

Consequence

If the GPS location is not provided to emergency personnel it can inhibit emergency response in the event of a crash or injury.

Corrective Action

Volvo will notify owners, and dealers will correct the software, free of charge. The recall is expected to begin January 7, 2019. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R39917.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2017 Volvo XC60?

NHTSA has issued four recalls for the 2017 Volvo XC60 involving the seat belt, air bag, and software components.
The seat belt recall concerns a front passenger buckle that may separate from its bracket.
The two air bag recalls concern side air bag inflators that may fail to ignite.
The software recall concerns GPS location information not reaching emergency personnel.

How do I check if my 2017 Volvo XC60 has an open recall?

You can check your 2017 Volvo XC60 by VIN at NHTSA.gov or receive a free VIN check at our service department.
Park Place Volvo can confirm open recall status and explain the applicable manufacturer remedy.

How much does a 2017 Volvo XC60 recall repair cost?

A 2017 Volvo XC60 recall repair costs nothing when completed by an authorized dealer under the manufacturer recall remedy.
Seat belt inspection and replacement, air bag inspection and replacement when needed, and software correction are performed free of charge when applicable.

Can an independent shop fix a 2017 Volvo XC60 recall?

No; only an authorized franchise dealer performs the manufacturer remedy for a 2017 Volvo XC60 recall at no charge.
Authorized technicians have the manufacturer procedures, diagnostic equipment, and parts needed for recall completion.

Does an open recall affect the trade-in value of the 2017 Volvo XC60?

Buyers and dealers check recall status, so completing an open recall can support a smoother trade-in evaluation; visit our trade-in page to get started.
Park Place Volvo can help you understand recall status before you discuss your vehicle's next step.

Recall Service & Dealership Highlights

Protect Occupants and Response

NHTSA reports four recalls affecting the 2017 Volvo XC60. A front passenger seat belt buckle stud may loosen, allowing the buckle to separate from its bracket and reducing restraint protection in a crash. Two air bag recalls involve side air bag inflator initiators that may fail to ignite, so an air bag may not deploy when needed. A software issue may prevent the vehicle's GPS from providing location information to emergency personnel, potentially slowing emergency response after a crash or injury. Waiting can leave a safety-related condition unresolved. A free VIN check shows whether your vehicle requires a manufacturer remedy.

Authorized Volvo Recall Care

Park Place Volvo in Dallas, TX, provides recall service for Volvo drivers from Highland Park, University Park, Addison, Plano, and nearby North Texas communities. Our factory-trained technicians use manufacturer diagnostic tools and OEM parts to follow Volvo's specified repair procedures. Depending on the VIN, service may include inspecting or replacing the front passenger seat belt buckle, inspecting or replacing front seat side air bags, or correcting vehicle software. The applicable recall remedy is performed free of charge to the owner at an authorized franchise dealer. Visit Park Place Volvo at 3515 Inwood Rd for reassuring, manufacturer-backed care.

Start With a Free VIN Check

Begin by checking your VIN with Park Place Volvo's service team. Bring the 2017 Volvo XC60 to our Dallas facility so a factory-trained technician can confirm whether an open recall applies and complete the manufacturer remedy when needed. If you are unsure whether previous work was completed, still schedule an appointment—the VIN check is free. You can schedule an appointment online or call 469-300-3520. Addressing recall concerns promptly helps restore confidence, and the service team can explain the next steps before work begins.