3515 Inwood Road Directions Dallas, TX 75209
Park Place Volvo
Volvo V60 Cross Country Recall service at Park Place Volvo in Dallas, TX
SCHEDULE NOWFrequently asked questionsNHTSA campaign 18V800000 · 17,548 vehicles affected
Defect
Volvo Car USA LLC (Volvo) is recalling certain 2017-2019 Volvo XC90, S90, V60, V60 Cross Country, V90, XC40, XC60, and V90 Cross Country vehicles. The software installed in the Vehicle Connectivity Module (VCM) may have an error causing the Telematics and Driver Support Systems to function improperly. As a result, the GPS will not provide location information to emergency personnel in the event of an emergency.
Consequence
If the GPS location is not provided to emergency personnel it can inhibit emergency response in the event of a crash or injury.
Corrective Action
Volvo will notify owners, and dealers will correct the software, free of charge. The recall is expected to begin January 7, 2019. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R39917.
NHTSA campaign 20V378000 · 307,910 vehicles affected
Defect
Volvo Cars of N.A., LLC (Volvo) is recalling certain 2008-2016 V70 and XC70, 2007-2016 S80, 2011-2018 S60 and V60, 2016-2018 S60 Cross Country, 2014-2020 S60L, 2009-2015 S80L, 2009-2016 XC60 and 2015-2018 V60 Cross Country vehicles. The flexible steel cable that connects the seat belt to the front outboard seating positions may fatigue over time, causing the seat belt to not secure the occupant in the event of a crash.
Consequence
An unsecured occupant has an increased risk of injury in the event of a crash.
Corrective Action
Volvo will notify owners, and dealers will replace the seat belt anchor cable for both front seats. Interim notices informing owners of the safety risk were mailed August 28, 2020. Owners will receive a second notice when the remedy becomes available. Remedy parts are anticipated to be available late November 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R10029.
NHTSA campaign 18V800000 · 17,548 vehicles affected
Defect
Volvo Car USA LLC (Volvo) is recalling certain 2017-2019 Volvo XC90, S90, V60, V60 Cross Country, V90, XC40, XC60, and V90 Cross Country vehicles. The software installed in the Vehicle Connectivity Module (VCM) may have an error causing the Telematics and Driver Support Systems to function improperly. As a result, the GPS will not provide location information to emergency personnel in the event of an emergency.
Consequence
If the GPS location is not provided to emergency personnel it can inhibit emergency response in the event of a crash or injury.
Corrective Action
Volvo will notify owners, and dealers will correct the software, free of charge. The recall is expected to begin January 7, 2019. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R39917.
NHTSA campaign 20V378000 · 307,910 vehicles affected
Defect
Volvo Cars of N.A., LLC (Volvo) is recalling certain 2008-2016 V70 and XC70, 2007-2016 S80, 2011-2018 S60 and V60, 2016-2018 S60 Cross Country, 2014-2020 S60L, 2009-2015 S80L, 2009-2016 XC60 and 2015-2018 V60 Cross Country vehicles. The flexible steel cable that connects the seat belt to the front outboard seating positions may fatigue over time, causing the seat belt to not secure the occupant in the event of a crash.
Consequence
An unsecured occupant has an increased risk of injury in the event of a crash.
Corrective Action
Volvo will notify owners, and dealers will replace the seat belt anchor cable for both front seats. Interim notices informing owners of the safety risk were mailed August 28, 2020. Owners will receive a second notice when the remedy becomes available. Remedy parts are anticipated to be available late November 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R10029.
5 common questions answered
NHTSA reports two safety concerns for this vehicle. The Electrical System recall involves VCM software that may prevent GPS location information from reaching emergency personnel, which can inhibit response after a crash or injury. The Seat Belt recall involves flexible steel cables at the front outboard seating positions that may fatigue, leaving an occupant less securely restrained in a crash and increasing injury risk. Waiting can leave these safety concerns unresolved when you need the systems most. Park Place Volvo can check the VIN and identify whether either manufacturer remedy remains open, helping you move from uncertainty to a clear next step.
At Park Place Volvo, factory-trained technicians use manufacturer diagnostic tools, repair procedures, and OEM parts to complete covered recall work correctly. The VCM software correction and front seat-belt anchor-cable replacement are manufacturer remedies, and an authorized franchise dealer performs them at no charge to the owner. Our Dallas, TX service team welcomes drivers from nearby communities throughout the Dallas area who want Volvo-specific expertise. When a safety campaign applies to your vehicle, choosing Park Place Volvo provides a direct path to the authorized repair and clear communication about what happens next.
Begin by having your VIN checked for open recalls. Then bring your vehicle to Park Place Volvo so our service team can confirm the campaign and perform the applicable manufacturer remedy. If you are unsure whether earlier work was completed, schedule service anyway—the VIN check is free and can resolve that uncertainty. Use our online scheduler to schedule an appointment, or contact the dealership at 469-300-3520. Park Place Volvo is located at 3515 Inwood Rd, Dallas, TX 75209, ready to help you take the next safety step.