Park Place Volvo

2018 Volvo V60 Recall

Volvo V60 Recall service at Park Place Volvo in Dallas, TX

Frequently asked questions

Recall Summary

4 recalls found · All repairs FREE

Electrical System

FREE1 OPEN RECALL

NHTSA campaign 18V800000 · 17,548 vehicles affected

Defect

Volvo Car USA LLC (Volvo) is recalling certain 2017-2019 Volvo XC90, S90, V60, V60 Cross Country, V90, XC40, XC60, and V90 Cross Country vehicles. The software installed in the Vehicle Connectivity Module (VCM) may have an error causing the Telematics and Driver Support Systems to function improperly. As a result, the GPS will not provide location information to emergency personnel in the event of an emergency.

Consequence

If the GPS location is not provided to emergency personnel it can inhibit emergency response in the event of a crash or injury.

Corrective Action

Volvo will notify owners, and dealers will correct the software, free of charge. The recall is expected to begin January 7, 2019. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R39917.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2018 Volvo V60?
  • NHTSA has issued four recall listings for the 2018 Volvo V60 across the Electrical System, Seat Belt, and Electrical System Software components.
  • The electrical-related listings concern Vehicle Connectivity Module software that may prevent GPS location information from reaching emergency personnel.
  • The seat belt listings concern a flexible anchor cable that may fatigue and fail to secure occupants properly in a crash.
How do I check if my 2018 Volvo V60 has an open recall?
  • You can check your 2018 Volvo V60 VIN at NHTSA.gov or receive a free VIN check at our service department.
  • Park Place Volvo can review the manufacturer’s open recall records and explain the applicable remedy.
How much does a 2018 Volvo V60 recall repair cost?
  • A 2018 Volvo V60 recall repair costs nothing when performed by an authorized dealer because the manufacturer remedy is free to the owner.
  • Dealer technicians can correct the applicable software or replace the front seat belt anchor cables as specified by Volvo.
Can an independent shop fix a 2018 Volvo V60 recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
  • Park Place Volvo uses factory-trained technicians and Volvo service procedures for recall repairs.
Does an open recall affect the trade-in value of the 2018 Volvo V60?
  • Buyers and dealers check recall status, so an open recall may affect how your 2018 Volvo V60 is evaluated; visit our trade-in page to get started.
  • Completing an open safety remedy can provide helpful documentation when you discuss your vehicle with a buyer or dealer.

Recall Service & Dealership Highlights