Park Place Volvo

2018 Volvo V90 Recall

Volvo V90 Recall service at Park Place Volvo in Dallas, TX

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Frequently asked questions

Recall Summary

1 recalls found · All repairs FREE

Electrical System Software

FREE1 OPEN RECALL

NHTSA campaign 18V800000 · 17,548 vehicles affected

Defect

Volvo Car USA LLC (Volvo) is recalling certain 2017-2019 Volvo XC90, S90, V60, V60 Cross Country, V90, XC40, XC60, and V90 Cross Country vehicles. The software installed in the Vehicle Connectivity Module (VCM) may have an error causing the Telematics and Driver Support Systems to function improperly. As a result, the GPS will not provide location information to emergency personnel in the event of an emergency.

Consequence

If the GPS location is not provided to emergency personnel it can inhibit emergency response in the event of a crash or injury.

Corrective Action

Volvo will notify owners, and dealers will correct the software, free of charge. The recall is expected to begin January 7, 2019. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R39917.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2018 Volvo V90?

NHTSA has issued one recall for the 2018 Volvo V90, affecting the Electrical System Software in the Vehicle Connectivity Module.
The software may cause telematics and driver support systems to function improperly.
The GPS may fail to provide location information to emergency personnel, which could inhibit emergency response after a crash or injury.

How do I check if my 2018 Volvo V90 has an open recall?

You can check your 2018 Volvo V90 by entering its VIN at NHTSA.gov or by getting a free VIN check at the Park Place Volvo service department.
The check can confirm whether the recall repair remains open for your specific vehicle.
You can also schedule an appointment for the VIN check and any required remedy.

How much does a 2018 Volvo V90 recall repair cost?

A 2018 Volvo V90 recall repair costs nothing to the owner when completed by an authorized dealer.
The manufacturer-specified software correction for this recall is performed free of charge.
Contact Park Place Volvo before authorizing unrelated repairs so the recall remedy remains clearly identified.

Can an independent shop fix a 2018 Volvo V90 recall?

No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
Authorized Volvo technicians have access to the manufacturer procedures and diagnostic equipment needed for recall service.
Park Place Volvo can verify the VIN and complete the applicable remedy.

Does an open recall affect the trade-in value of the 2018 Volvo V90?

Buyers and dealers check recall status, so completing an open recall can support a smoother trade-in process.
Recall status is associated with the individual vehicle VIN and should be confirmed before discussing a vehicle’s next transaction.
Visit our trade-in page to begin the valuation process.

Recall Service & Dealership Highlights

Safety Comes First

NHTSA reports one recall for the 2018 Volvo V90 involving Electrical System Software in the Vehicle Connectivity Module. An error may cause the Telematics and Driver Support Systems to function improperly, including a failure of GPS location information to reach emergency personnel. If a crash or injury occurs, that missing location data could inhibit emergency response. Because the vehicle may seem to operate normally, waiting for a symptom is not a safe strategy. A prompt VIN check can determine whether the recall remains open, and the manufacturer’s software remedy is performed at no charge by an authorized dealer.

Volvo Expertise in Dallas

Park Place Volvo in Dallas, TX, provides recall service with factory-trained technicians, manufacturer diagnostic tools, and OEM parts and procedures. Our team understands Volvo systems and can apply the manufacturer’s software correction for this recall without charging the owner for the safety remedy. We serve drivers throughout Dallas and nearby communities from our location at 3515 Inwood Rd. Choose an authorized franchise dealer when the repair involves vehicle connectivity, driver support functions, or emergency-response information, and let Park Place Volvo help return your V90 to the manufacturer’s intended condition.

Simple Next Steps

Start by checking your V90’s VIN, either through NHTSA.gov or with the Park Place Volvo service department. Bring the vehicle in for verification and the recall remedy if the campaign remains open. You can schedule service even if you are unsure whether a previous owner completed the repair, because the VIN check is free. Our team can explain the result, answer questions, and arrange the appropriate visit. Call 469-300-3520 or schedule an appointment online for reassuring, authorized recall support.