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Park Place Volvo
Volvo XC90 Recall service at Park Place Volvo in Dallas, TX
SCHEDULE NOWFrequently asked questionsNHTSA campaign 18V800000 · 17,548 vehicles affected
Defect
Volvo Car USA LLC (Volvo) is recalling certain 2017-2019 Volvo XC90, S90, V60, V60 Cross Country, V90, XC40, XC60, and V90 Cross Country vehicles. The software installed in the Vehicle Connectivity Module (VCM) may have an error causing the Telematics and Driver Support Systems to function improperly. As a result, the GPS will not provide location information to emergency personnel in the event of an emergency.
Consequence
If the GPS location is not provided to emergency personnel it can inhibit emergency response in the event of a crash or injury.
Corrective Action
Volvo will notify owners, and dealers will correct the software, free of charge. The recall is expected to begin January 7, 2019. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R39917.
NHTSA campaign 21V273000 · 162 vehicles affected
Defect
Volvo Car USA, LLC (Volvo Car) is recalling certain 2016-2020 XC90 Excellence vehicles. Liquid or condensation on the rear seat control display may cause the front passenger seat to move back as far as possible.
Consequence
The rear passenger may become trapped by the front seat without the ability to cancel the seat's movement, increasing the risk of injury.
Corrective Action
Volvo Car will notify owners, and dealers will update the rear seat control display software, free of charge. The recall is expected to begin June 18, 2021. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10093.
NHTSA campaign 18V800000 · 17,548 vehicles affected
Defect
Volvo Car USA LLC (Volvo) is recalling certain 2017-2019 Volvo XC90, S90, V60, V60 Cross Country, V90, XC40, XC60, and V90 Cross Country vehicles. The software installed in the Vehicle Connectivity Module (VCM) may have an error causing the Telematics and Driver Support Systems to function improperly. As a result, the GPS will not provide location information to emergency personnel in the event of an emergency.
Consequence
If the GPS location is not provided to emergency personnel it can inhibit emergency response in the event of a crash or injury.
Corrective Action
Volvo will notify owners, and dealers will correct the software, free of charge. The recall is expected to begin January 7, 2019. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R39917.
NHTSA campaign 21V273000 · 162 vehicles affected
Defect
Volvo Car USA, LLC (Volvo Car) is recalling certain 2016-2020 XC90 Excellence vehicles. Liquid or condensation on the rear seat control display may cause the front passenger seat to move back as far as possible.
Consequence
The rear passenger may become trapped by the front seat without the ability to cancel the seat's movement, increasing the risk of injury.
Corrective Action
Volvo Car will notify owners, and dealers will update the rear seat control display software, free of charge. The recall is expected to begin June 18, 2021. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10093.
5 common questions answered
NHTSA’s Electrical System recall involves Vehicle Connectivity Module software that may keep GPS location information from reaching emergency personnel after a crash or injury. The Emergency Call eCall recall involves certain XC90 Excellence vehicles: liquid or condensation on the rear seat control display may cause the front passenger seat to move backward, potentially trapping a rear passenger and increasing injury risk. Waiting leaves these safety concerns unresolved. Because the remedies are software corrections or updates, an authorized dealer can address the applicable issue without charge. If you received a recall notice or are uncertain about a prior repair, check your VIN promptly and let a qualified technician determine the next step.
Park Place Volvo provides authorized recall service for drivers throughout Dallas, TX, and nearby communities. Our factory-trained technicians use manufacturer diagnostic tools, Volvo repair procedures, and OEM parts when required to complete the correct remedy. Recall repairs are performed at no charge to the owner when the campaign applies, giving you a reassuring path back to safer driving. At Park Place Volvo, we can review your VIN, explain the recall details in clear language, and coordinate the visit around your schedule. Find us at 3515 Inwood Rd in Dallas, where Volvo expertise and attentive service come together.
Begin by checking your VIN through NHTSA.gov or by contacting Park Place Volvo’s service department. Bring your 2018 Volvo XC90 to our Dallas location so our team can confirm whether either recall remains open and complete the applicable manufacturer remedy. If you are unsure whether the vehicle was repaired previously, schedule an appointment anyway—the VIN check is free and helps remove the uncertainty. Use our online schedule service tool to choose a convenient time. You can also call 469-300-3520 for assistance with your visit and recall questions.