Park Place Volvo

2019 Volvo V60 Recall

Volvo V60 Recall service at Park Place Volvo in Dallas, TX

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Frequently asked questions

Recall Summary

2 recalls found · All repairs FREE

Software

FREE2 OPEN RECALLS

NHTSA campaign 18V800000 · 17,548 vehicles affected

Defect

Volvo Car USA LLC (Volvo) is recalling certain 2017-2019 Volvo XC90, S90, V60, V60 Cross Country, V90, XC40, XC60, and V90 Cross Country vehicles. The software installed in the Vehicle Connectivity Module (VCM) may have an error causing the Telematics and Driver Support Systems to function improperly. As a result, the GPS will not provide location information to emergency personnel in the event of an emergency.

Consequence

If the GPS location is not provided to emergency personnel it can inhibit emergency response in the event of a crash or injury.

Corrective Action

Volvo will notify owners, and dealers will correct the software, free of charge. The recall is expected to begin January 7, 2019. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R39917.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2019 Volvo V60?

NHTSA identifies two recalls for the 2019 Volvo V60, both involving software: the Vehicle Connectivity Module and the Automatic Emergency Braking system.
The VCM recall may prevent GPS location information from reaching emergency personnel, potentially inhibiting emergency response after a crash or injury.
The AEB recall may prevent obstacle detection and automatic braking from engaging as intended, increasing crash risk.

How do I check if my 2019 Volvo V60 has an open recall?

You can check your 2019 Volvo V60 by entering its VIN at NHTSA.gov or by getting a free VIN check at our service department.
Park Place Volvo can confirm whether a recall remains open and explain the manufacturer’s corrective action.
Contact the service team at 469-300-3520 to discuss your vehicle.

How much does a 2019 Volvo V60 recall repair cost?

A 2019 Volvo V60 recall repair is free at an authorized dealer when the manufacturer remedy applies.
Volvo’s remedies for these recalls are software corrections or updates performed by the dealer.
Call Park Place Volvo before your visit if you have questions about the VIN check or repair process.

Can an independent shop fix a 2019 Volvo V60 recall?

No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
Authorized Volvo technicians use the manufacturer’s procedures and diagnostic resources for recall work.
Park Place Volvo can check your VIN and arrange the applicable recall service.

Does an open recall affect the trade-in value of the 2019 Volvo V60?

Buyers and dealers check recall status, so completing an open recall can support a smoother trade-in conversation.
Use our trade-in page to begin discussing your 2019 Volvo V60.
A VIN check can clarify recall status before you trade or sell.

Recall Service & Dealership Highlights

Protect Critical Safety Systems

NHTSA identifies two software recalls for the 2019 Volvo V60. A Vehicle Connectivity Module software error may prevent GPS location information from reaching emergency personnel, potentially slowing emergency response after a crash or injury. A separate software and hardware incompatibility may keep Automatic Emergency Braking from detecting obstacles and engaging as intended, increasing crash risk. Waiting can leave these systems operating with a condition the manufacturer has identified as a safety concern. Park Place Volvo can check your VIN and complete the applicable Volvo remedy at no charge, helping you address the issue with an authorized service team instead of postponing important safety work.

Volvo Expertise in Dallas

Park Place Volvo serves Dallas, TX, and nearby communities with factory-trained technicians who understand Volvo safety technology. Our team uses manufacturer diagnostic tools, Volvo repair procedures, and OEM parts or software resources appropriate to the recall. The manufacturer specifies the remedy, and an authorized franchise dealer performs eligible recall repairs at no charge to the owner. Whether your V60 needs a Vehicle Connectivity Module correction or an Active Safety Domain Master software update, our service department can verify the VIN and guide you through the next step. Visit us at 3515 Inwood Rd or call 469-300-3520 for assistance.

Start with a Free VIN Check

Begin by checking your VIN with NHTSA.gov or contacting our service department. If you are unsure whether a recall notice applies, whether earlier work was completed, or whether the issue remains open, bring your 2019 Volvo V60 to Park Place Volvo. The VIN check is free, and the applicable manufacturer recall remedy is performed at no charge. After confirming the recall, schedule service or schedule an appointment so the team can prepare for your visit. Addressing the check promptly helps you drive with greater confidence in essential safety technology.