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Park Place Volvo
Volvo XC60 Recall service at Park Place Volvo in Dallas, TX
SCHEDULE NOWFrequently asked questionsNHTSA campaign 20V503000 · 87,226 vehicles affected
Defect
Volvo Car of N.A., LLC (Volvo Cars) is recalling certain 2018-2020 XC60 vehicles. The nuts that secure the front wipers may not have been sufficiently tightened, possibly causing the wipers to not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 104, Windshield Wiping and Washing Systems.
Consequence
The risk of the front wiper arms nut fixation to loosen and not holding the arm in correct position, the wiper function could be reduced and vision could be impaired, thus increasing the risk of a crash.
Corrective Action
Volvo Car will notify owners, and dealers will tighten the nuts holding the front windshield wiper arms in position, free of charge. The recall is expected to begin October 26, 2020. Owners may contact Volvo Car customer service at 1-866-870-2046. Volvo Car's number for this recall is R10044.
NHTSA campaign 20V144000 · 121,605 vehicles affected
Defect
Volvo Cars USA LLC (Volvo Cars) is recalling certain 2019-2020 S60, V60, V60 Cross Country, S90L, V90, V90 Cross Country, XC40, XC60, and XC90 vehicles. Due to a software/hardware incompatibility, the Automatic Emergency Brake (AEB) system may not detect obstacles and engage as intended.
Consequence
If the automatic emergency braking system does not engage as intended, it can increase the risk of a crash.
Corrective Action
Volvo will notify owners, and dealers will update the Active Safety Domain Master (ASDM) software, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R29998.
NHTSA campaign 19V220000 · 2,297 vehicles affected
Defect
Volvo Car USA LLC (Volvo) is recalling certain 2018-2019 XC60 and S90 vehicles. The driver and passenger front seat rail rear flange nuts may not have been installed during assembly.
Consequence
If the nuts are missing, in the event of a crash, the front seat structure and position may be affected, increasing the risk of injury.
Corrective Action
Volvo will notify owners, and dealers will inspect the front seat rails for missing flange nuts, installing them as necessary, free of charge. The recall began May 7, 2019. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R19931.
NHTSA campaign 19V046000 · 45,990 vehicles affected
Defect
Volvo Car USA LLC (Volvo) is recalling certain 2018-2019 Volvo XC60 vehicles. Under certain conditions and cold temperatures, the tailgate lifting arms may freeze which may cause the lifting arms to separate from the vehicle.
Consequence
If the tailgate lifting arms separate, the arms could project rearward with significant force, increasing the risk of injury.
Corrective Action
Volvo has notified owners, and dealers will replace the tailgate lift arms with an improved designed, free of charge. An interim notification was mailed on February 26, 2019 to notify owners of the issue. A second letter will be sent once remedy parts are available. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89910.
NHTSA campaign 18V800000 · 17,548 vehicles affected
Defect
Volvo Car USA LLC (Volvo) is recalling certain 2017-2019 Volvo XC90, S90, V60, V60 Cross Country, V90, XC40, XC60, and V90 Cross Country vehicles. The software installed in the Vehicle Connectivity Module (VCM) may have an error causing the Telematics and Driver Support Systems to function improperly. As a result, the GPS will not provide location information to emergency personnel in the event of an emergency.
Consequence
If the GPS location is not provided to emergency personnel it can inhibit emergency response in the event of a crash or injury.
Corrective Action
Volvo will notify owners, and dealers will correct the software, free of charge. The recall is expected to begin January 7, 2019. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R39917.
NHTSA campaign 18V589000 · 172 vehicles affected
Defect
Volvo Car USA LLC (Volvo) is recalling certain 2019 Volvo XC60 hybrid electric vehicles, equipped with certain AeroVironment electric vehicle TurboCord and TurboDock/TurboDX charging systems. Capacitors within these charging systems may fail, possibly resulting in a shock hazard or a fire.
Consequence
An electrical shock or a fire can increase the risk of injury or death.
Corrective Action
Volvo will notify owners, and dealers will inspect the charge cord, replacing it as necessary, free of charge. The recall is expected to begin November 5, 2018. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R39901. Note: Owners are advised not to use the charging cord until it is inspected.
NHTSA campaign 20V503000 · 87,226 vehicles affected
Defect
Volvo Car of N.A., LLC (Volvo Cars) is recalling certain 2018-2020 XC60 vehicles. The nuts that secure the front wipers may not have been sufficiently tightened, possibly causing the wipers to not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 104, Windshield Wiping and Washing Systems.
Consequence
The risk of the front wiper arms nut fixation to loosen and not holding the arm in correct position, the wiper function could be reduced and vision could be impaired, thus increasing the risk of a crash.
Corrective Action
Volvo Car will notify owners, and dealers will tighten the nuts holding the front windshield wiper arms in position, free of charge. The recall is expected to begin October 26, 2020. Owners may contact Volvo Car customer service at 1-866-870-2046. Volvo Car's number for this recall is R10044.
NHTSA campaign 20V144000 · 121,605 vehicles affected
Defect
Volvo Cars USA LLC (Volvo Cars) is recalling certain 2019-2020 S60, V60, V60 Cross Country, S90L, V90, V90 Cross Country, XC40, XC60, and XC90 vehicles. Due to a software/hardware incompatibility, the Automatic Emergency Brake (AEB) system may not detect obstacles and engage as intended.
Consequence
If the automatic emergency braking system does not engage as intended, it can increase the risk of a crash.
Corrective Action
Volvo will notify owners, and dealers will update the Active Safety Domain Master (ASDM) software, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R29998.
NHTSA campaign 19V220000 · 2,297 vehicles affected
Defect
Volvo Car USA LLC (Volvo) is recalling certain 2018-2019 XC60 and S90 vehicles. The driver and passenger front seat rail rear flange nuts may not have been installed during assembly.
Consequence
If the nuts are missing, in the event of a crash, the front seat structure and position may be affected, increasing the risk of injury.
Corrective Action
Volvo will notify owners, and dealers will inspect the front seat rails for missing flange nuts, installing them as necessary, free of charge. The recall began May 7, 2019. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R19931.
NHTSA campaign 19V046000 · 45,990 vehicles affected
Defect
Volvo Car USA LLC (Volvo) is recalling certain 2018-2019 Volvo XC60 vehicles. Under certain conditions and cold temperatures, the tailgate lifting arms may freeze which may cause the lifting arms to separate from the vehicle.
Consequence
If the tailgate lifting arms separate, the arms could project rearward with significant force, increasing the risk of injury.
Corrective Action
Volvo has notified owners, and dealers will replace the tailgate lift arms with an improved designed, free of charge. An interim notification was mailed on February 26, 2019 to notify owners of the issue. A second letter will be sent once remedy parts are available. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89910.
NHTSA campaign 18V800000 · 17,548 vehicles affected
Defect
Volvo Car USA LLC (Volvo) is recalling certain 2017-2019 Volvo XC90, S90, V60, V60 Cross Country, V90, XC40, XC60, and V90 Cross Country vehicles. The software installed in the Vehicle Connectivity Module (VCM) may have an error causing the Telematics and Driver Support Systems to function improperly. As a result, the GPS will not provide location information to emergency personnel in the event of an emergency.
Consequence
If the GPS location is not provided to emergency personnel it can inhibit emergency response in the event of a crash or injury.
Corrective Action
Volvo will notify owners, and dealers will correct the software, free of charge. The recall is expected to begin January 7, 2019. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R39917.
NHTSA campaign 18V589000 · 172 vehicles affected
Defect
Volvo Car USA LLC (Volvo) is recalling certain 2019 Volvo XC60 hybrid electric vehicles, equipped with certain AeroVironment electric vehicle TurboCord and TurboDock/TurboDX charging systems. Capacitors within these charging systems may fail, possibly resulting in a shock hazard or a fire.
Consequence
An electrical shock or a fire can increase the risk of injury or death.
Corrective Action
Volvo will notify owners, and dealers will inspect the charge cord, replacing it as necessary, free of charge. The recall is expected to begin November 5, 2018. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R39901. Note: Owners are advised not to use the charging cord until it is inspected.
5 common questions answered
NHTSA recall information connects the 2019 Volvo XC60 with six safety-related concerns. Wiper-arm nuts may loosen and reduce visibility; an Automatic Emergency Braking system may fail to detect obstacles; missing seat-rail nuts may affect seat position in a crash; and frozen tailgate lift arms may separate with force. A connectivity software error may keep GPS location from reaching emergency personnel, while certain hybrid charging cords may create shock or fire hazards. Waiting can leave an important safety remedy unresolved. Do not use an affected charging cord until inspection, and arrange a VIN check promptly if any recall notice concerns your vehicle.
Park Place Volvo provides recall service in Dallas, TX, for drivers from Highland Park, University Park, Addison, Plano, and nearby North Texas communities. Our factory-trained technicians use Volvo manufacturer diagnostic tools and OEM parts to identify the correct VIN-specific remedy. Whether the repair requires a software update, inspection, tightening, or replacement, the manufacturer recall remedy is performed at no charge to the owner. Park Place Volvo is located at 3515 Inwood Rd, making it convenient to bring your vehicle to an authorized Volvo franchise dealer that understands its safety systems and repair requirements.
Start with your VIN and request a recall check at Park Place Volvo. If an open recall appears, bring the vehicle to our service department so a factory-trained technician can complete the manufacturer remedy. You should schedule an appointment even if you are unsure whether a past repair was completed, because the VIN check is free. Use our schedule service page to choose a convenient time, or contact the dealership at 469-300-3520. A prompt check can clarify your vehicle’s status and help you drive with greater confidence.