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Park Place Volvo
Volvo S60 Recall service at Park Place Volvo in Dallas, TX
SCHEDULE NOWFrequently asked questionsNHTSA campaign 20V144000 · 121,605 vehicles affected
Defect
Volvo Cars USA LLC (Volvo Cars) is recalling certain 2019-2020 S60, V60, V60 Cross Country, S90L, V90, V90 Cross Country, XC40, XC60, and XC90 vehicles. Due to a software/hardware incompatibility, the Automatic Emergency Brake (AEB) system may not detect obstacles and engage as intended.
Consequence
If the automatic emergency braking system does not engage as intended, it can increase the risk of a crash.
Corrective Action
Volvo will notify owners, and dealers will update the Active Safety Domain Master (ASDM) software, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R29998.
NHTSA campaign 20V378000 · 307,910 vehicles affected
Defect
Volvo Cars of N.A., LLC (Volvo) is recalling certain 2008-2016 V70 and XC70, 2007-2016 S80, 2011-2018 S60 and V60, 2016-2018 S60 Cross Country, 2014-2020 S60L, 2009-2015 S80L, 2009-2016 XC60 and 2015-2018 V60 Cross Country vehicles. The flexible steel cable that connects the seat belt to the front outboard seating positions may fatigue over time, causing the seat belt to not secure the occupant in the event of a crash.
Consequence
An unsecured occupant has an increased risk of injury in the event of a crash.
Corrective Action
Volvo will notify owners, and dealers will replace the seat belt anchor cable for both front seats. Interim notices informing owners of the safety risk were mailed August 28, 2020. Owners will receive a second notice when the remedy becomes available. Remedy parts are anticipated to be available late November 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R10029.
NHTSA campaign 20V144000 · 121,605 vehicles affected
Defect
Volvo Cars USA LLC (Volvo Cars) is recalling certain 2019-2020 S60, V60, V60 Cross Country, S90L, V90, V90 Cross Country, XC40, XC60, and XC90 vehicles. Due to a software/hardware incompatibility, the Automatic Emergency Brake (AEB) system may not detect obstacles and engage as intended.
Consequence
If the automatic emergency braking system does not engage as intended, it can increase the risk of a crash.
Corrective Action
Volvo will notify owners, and dealers will update the Active Safety Domain Master (ASDM) software, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R29998.
NHTSA campaign 20V378000 · 307,910 vehicles affected
Defect
Volvo Cars of N.A., LLC (Volvo) is recalling certain 2008-2016 V70 and XC70, 2007-2016 S80, 2011-2018 S60 and V60, 2016-2018 S60 Cross Country, 2014-2020 S60L, 2009-2015 S80L, 2009-2016 XC60 and 2015-2018 V60 Cross Country vehicles. The flexible steel cable that connects the seat belt to the front outboard seating positions may fatigue over time, causing the seat belt to not secure the occupant in the event of a crash.
Consequence
An unsecured occupant has an increased risk of injury in the event of a crash.
Corrective Action
Volvo will notify owners, and dealers will replace the seat belt anchor cable for both front seats. Interim notices informing owners of the safety risk were mailed August 28, 2020. Owners will receive a second notice when the remedy becomes available. Remedy parts are anticipated to be available late November 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R10029.
5 common questions answered
NHTSA identifies two safety concerns for the 2020 Volvo S60. A software and hardware incompatibility may keep Automatic Emergency Braking from detecting obstacles and engaging as intended, increasing crash risk. A separate seat belt issue may allow a flexible steel anchor cable to fatigue, leaving an occupant less securely restrained during a crash and increasing injury risk. Waiting can leave these conditions unresolved when the safety systems are needed most. Because recall remedies are defined by Volvo, schedule service promptly if you received a notice, have a safety concern, or are unsure whether previous recall work was completed.
Park Place Volvo in Dallas, TX provides recall service with factory-trained technicians, manufacturer diagnostic tools, and OEM parts when required by the remedy. The dealership can complete the free ASDM software update for the Automatic Emergency Brake recall and the free front seat belt anchor cable replacement when applicable. Serving Dallas and nearby communities, Park Place Volvo makes it easier to address manufacturer safety campaigns in a facility familiar with Volvo vehicles. Call 469-300-3520 or schedule an appointment online for authorized franchise dealer service.
Start with a VIN check, then bring your 2020 Volvo S60 to Park Place Volvo if an open recall is identified. You can schedule an appointment even if you are unsure whether a notice applies, because the recall check is free and helps confirm the vehicle’s status. Bring any manufacturer correspondence and tell the advisor about concerns involving braking or front seat belts. The service team will explain the remedy and complete eligible recall work at no charge. Schedule service today for reassurance and a clear path forward.