Park Place Volvo

2020 Volvo V60 Recall

Volvo V60 Recall service at Park Place Volvo in Dallas, TX

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Frequently asked questions

Recall Summary

1 recalls found · All repairs FREE

Emergency Brake

FREE1 OPEN RECALL

NHTSA campaign 20V144000 · 121,605 vehicles affected

Defect

Volvo Cars USA LLC (Volvo Cars) is recalling certain 2019-2020 S60, V60, V60 Cross Country, S90L, V90, V90 Cross Country, XC40, XC60, and XC90 vehicles. Due to a software/hardware incompatibility, the Automatic Emergency Brake (AEB) system may not detect obstacles and engage as intended.

Consequence

If the automatic emergency braking system does not engage as intended, it can increase the risk of a crash.

Corrective Action

Volvo will notify owners, and dealers will update the Active Safety Domain Master (ASDM) software, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R29998.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2020 Volvo V60?

NHTSA has issued one recall for the 2020 Volvo V60, affecting the Emergency Brake component and its Automatic Emergency Brake system.
The issue involves a software and hardware incompatibility that may prevent AEB from detecting obstacles and engaging as intended.
The remedy is an ASDM software update performed by an authorized Volvo dealer at no charge.

How do I check if my 2020 Volvo V60 has an open recall?

You can check whether your 2020 Volvo V60 has an open recall through a VIN search at NHTSA.gov or receive a free VIN check at our service department.
Park Place Volvo can verify recall status and explain the next service step.
Call 469-300-3520 or schedule service online.

How much does a 2020 Volvo V60 recall repair cost?

A 2020 Volvo V60 recall repair costs the owner nothing when performed by an authorized dealer.
The manufacturer-specified ASDM software update is completed free of charge.

Can an independent shop fix a 2020 Volvo V60 recall?

No; only an authorized franchise dealer performs the manufacturer remedy at no charge for a 2020 Volvo V60 recall.
Park Place Volvo uses factory-trained technicians and Volvo diagnostic equipment for authorized recall service.

Does an open recall affect the trade-in value of the 2020 Volvo V60?

Buyers and dealers check recall status, so completing an open recall can support a smoother trade-in evaluation for a 2020 Volvo V60.
Start the process through our trade-in page and ask about recall status before appraisal.

Recall Service & Dealership Highlights

Protect Emergency Braking

NHTSA reports one Emergency Brake recall for certain 2020 Volvo V60 vehicles. A software and hardware incompatibility may keep the Automatic Emergency Brake system from detecting obstacles and engaging as intended. If AEB does not activate when needed, the risk of a crash can increase. Waiting to verify or complete the remedy leaves an identified safety concern unresolved. Volvo’s corrective action is an Active Safety Domain Master software update, completed by an authorized dealer at no charge. If you received a notice or are unsure about the repair history, arrange a VIN check promptly and avoid assuming the system has been updated.

Authorized Volvo Expertise

Park Place Volvo provides authorized recall service in Dallas, TX, for drivers from nearby communities. Our factory-trained technicians use manufacturer diagnostic tools, Volvo repair procedures, and OEM parts when applicable to the service visit. For this recall, the remedy is the manufacturer’s ASDM software update, performed free of charge to the owner. Our team can confirm the VIN, identify the applicable campaign, and explain what happens next. Visit Park Place Volvo at 3515 Inwood Rd or call 469-300-3520 for assistance with your 2020 Volvo V60 recall concern.

Start With a Free VIN Check

Begin by checking your VIN with Park Place Volvo, then bring your V60 to the service department if an open recall requires attention. You can schedule service even if you are unsure whether the repair was completed, because the recall check is free. Our team will verify the status and perform the manufacturer remedy when applicable. Keep your recall notice handy if you have one, but do not wait for paperwork before asking questions. Call 469-300-3520, schedule an appointment, or visit us in Dallas for help.