Park Place Volvo

2020 Volvo XC40 Recall

Volvo XC40 Recall service at Park Place Volvo in Dallas, TX

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Frequently asked questions

Recall Summary

1 recalls found · All repairs FREE

Emergency Brake

FREE1 OPEN RECALL

NHTSA campaign 20V144000 · 121,605 vehicles affected

Defect

Volvo Cars USA LLC (Volvo Cars) is recalling certain 2019-2020 S60, V60, V60 Cross Country, S90L, V90, V90 Cross Country, XC40, XC60, and XC90 vehicles. Due to a software/hardware incompatibility, the Automatic Emergency Brake (AEB) system may not detect obstacles and engage as intended.

Consequence

If the automatic emergency braking system does not engage as intended, it can increase the risk of a crash.

Corrective Action

Volvo will notify owners, and dealers will update the Active Safety Domain Master (ASDM) software, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R29998.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2020 Volvo XC40?

NHTSA has issued one recall for the 2020 Volvo XC40, involving the Emergency Brake component and its Automatic Emergency Brake system.
The system may not detect obstacles and engage as intended because of a software and hardware incompatibility, which can increase crash risk.
Volvo’s remedy is an Active Safety Domain Master software update performed free of charge by an authorized dealer.

How do I check if my 2020 Volvo XC40 has an open recall?

You can check your 2020 Volvo XC40 by VIN at NHTSA.gov or receive a free VIN check at the Park Place Volvo service department.
The check confirms whether an open recall applies to your specific vehicle.
If a recall remains open, you can schedule service for the manufacturer remedy.

How much does a 2020 Volvo XC40 recall repair cost?

A 2020 Volvo XC40 recall repair costs nothing to the owner when completed by an authorized dealer.
The manufacturer-specified ASDM software update is performed free of charge.
Bring the vehicle in promptly after confirming an open recall.

Can an independent shop fix a 2020 Volvo XC40 recall?

No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
Park Place Volvo uses manufacturer diagnostic tools and factory-trained technicians for Volvo recall work.
Schedule an appointment to have the recall addressed correctly.

Does an open recall affect the trade-in value of the 2020 Volvo XC40?

Buyers and dealers check recall status, so an open recall can affect a trade-in discussion until the remedy is completed.
Completing the free manufacturer repair provides a clearer path when you are preparing to trade your vehicle.
Start with the trade-in page and confirm recall status before discussing value.

Recall Service & Dealership Highlights

Protect Emergency Braking

NHTSA reports one Emergency Brake recall for the 2020 Volvo XC40. Because of a software and hardware incompatibility, the Automatic Emergency Brake system may not detect obstacles and engage as intended. If the system does not activate when needed, the risk of a crash can increase. Waiting leaves an identified safety concern unresolved, even if the vehicle seems to drive normally and no warning has appeared. The remedy is an Active Safety Domain Master software update specified by Volvo. A VIN check is the fastest way to learn whether the recall remains open, and the repair is performed at no charge by an authorized franchise dealer.

Trusted Volvo Service in Dallas

Park Place Volvo serves Dallas, TX, and nearby communities with recall support from factory-trained technicians. Our service team uses manufacturer diagnostic tools and Volvo OEM parts and procedures to complete the specified remedy properly. For this Emergency Brake recall, the corrective action is the manufacturer’s Active Safety Domain Master software update, performed at no charge to the owner. Visit Park Place Volvo at 3515 Inwood Rd for assistance with your 2020 Volvo XC40. Our team can explain the VIN result, answer questions, and help you schedule service with confidence.

Take the Next Safe Step

Start by checking your VIN through NHTSA.gov or by contacting Park Place Volvo’s service department. Bring your 2020 Volvo XC40 to the dealership so the team can verify the open recall and complete the manufacturer remedy when applicable. If you are unsure whether a recall repair was completed, schedule an appointment anyway—the VIN check is free. Do not postpone a safety-related concern simply because the vehicle feels normal. Schedule an appointment at a convenient time, and ask the service team about available support before your visit.