Park Place Volvo

2020 Volvo XC60 Recall

Volvo XC60 Recall service at Park Place Volvo in Dallas, TX

Frequently asked questions

Recall Summary

3 recalls found · All repairs FREE

Windshield Wiper

FREE1 OPEN RECALL

NHTSA campaign 20V503000 · 87,226 vehicles affected

Defect

Volvo Car of N.A., LLC (Volvo Cars) is recalling certain 2018-2020 XC60 vehicles. The nuts that secure the front wipers may not have been sufficiently tightened, possibly causing the wipers to not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 104, Windshield Wiping and Washing Systems.

Consequence

The risk of the front wiper arms nut fixation to loosen and not holding the arm in correct position, the wiper function could be reduced and vision could be impaired, thus increasing the risk of a crash.

Corrective Action

Volvo Car will notify owners, and dealers will tighten the nuts holding the front windshield wiper arms in position, free of charge. The recall is expected to begin October 26, 2020. Owners may contact Volvo Car customer service at 1-866-870-2046. Volvo Car's number for this recall is R10044.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2020 Volvo XC60?
  • NHTSA identifies three recalls for the 2020 Volvo XC60 involving the Windshield Wiper, Software, and Other components.
  • The wiper-related entries involve front-wiper fasteners that may loosen and reduce visibility; the Software recall concerns Automatic Emergency Braking that may not detect obstacles or engage as intended.
How do I check if my 2020 Volvo XC60 has an open recall?
  • You can check your 2020 Volvo XC60 by VIN at NHTSA.gov or receive a free VIN check at our service department.
  • Park Place Volvo can confirm open recall status and explain the manufacturer remedy for your vehicle.
How much does a 2020 Volvo XC60 recall repair cost?
  • A 2020 Volvo XC60 recall repair costs nothing when completed by an authorized Volvo dealer under the manufacturer recall.
  • The wiper repair and Active Safety Domain Master software update are specified as free of charge.
Can an independent shop fix a 2020 Volvo XC60 recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
  • An independent shop may offer general repairs, but the official recall remedy should be completed through an authorized Volvo dealer.
Does an open recall affect the trade-in value of the 2020 Volvo XC60?
  • Buyers and dealers check recall status, so completing an open recall can help keep the vehicle ready for appraisal; value your trade-in.
  • Resolving the manufacturer remedy also gives you a clearer service history when discussing a trade.

Recall Service & Dealership Highlights