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Park Place Volvo
Volvo XC90 Recall service at Park Place Volvo in Dallas, TX
SCHEDULE NOWFrequently asked questionsNHTSA campaign 20V144000 · 121,605 vehicles affected
Defect
Volvo Cars USA LLC (Volvo Cars) is recalling certain 2019-2020 S60, V60, V60 Cross Country, S90L, V90, V90 Cross Country, XC40, XC60, and XC90 vehicles. Due to a software/hardware incompatibility, the Automatic Emergency Brake (AEB) system may not detect obstacles and engage as intended.
Consequence
If the automatic emergency braking system does not engage as intended, it can increase the risk of a crash.
Corrective Action
Volvo will notify owners, and dealers will update the Active Safety Domain Master (ASDM) software, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R29998.
NHTSA campaign 21V273000 · 162 vehicles affected
Defect
Volvo Car USA, LLC (Volvo Car) is recalling certain 2016-2020 XC90 Excellence vehicles. Liquid or condensation on the rear seat control display may cause the front passenger seat to move back as far as possible.
Consequence
The rear passenger may become trapped by the front seat without the ability to cancel the seat's movement, increasing the risk of injury.
Corrective Action
Volvo Car will notify owners, and dealers will update the rear seat control display software, free of charge. The recall is expected to begin June 18, 2021. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10093.
NHTSA campaign 20V144000 · 121,605 vehicles affected
Defect
Volvo Cars USA LLC (Volvo Cars) is recalling certain 2019-2020 S60, V60, V60 Cross Country, S90L, V90, V90 Cross Country, XC40, XC60, and XC90 vehicles. Due to a software/hardware incompatibility, the Automatic Emergency Brake (AEB) system may not detect obstacles and engage as intended.
Consequence
If the automatic emergency braking system does not engage as intended, it can increase the risk of a crash.
Corrective Action
Volvo will notify owners, and dealers will update the Active Safety Domain Master (ASDM) software, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R29998.
NHTSA campaign 21V273000 · 162 vehicles affected
Defect
Volvo Car USA, LLC (Volvo Car) is recalling certain 2016-2020 XC90 Excellence vehicles. Liquid or condensation on the rear seat control display may cause the front passenger seat to move back as far as possible.
Consequence
The rear passenger may become trapped by the front seat without the ability to cancel the seat's movement, increasing the risk of injury.
Corrective Action
Volvo Car will notify owners, and dealers will update the rear seat control display software, free of charge. The recall is expected to begin June 18, 2021. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10093.
5 common questions answered
NHTSA identifies two software recalls for the 2020 Volvo XC90. One software and hardware incompatibility may keep Automatic Emergency Braking from detecting an obstacle and engaging as intended, increasing crash risk. A second issue on certain XC90 Excellence vehicles may allow liquid or condensation on the rear seat control display to cause the front passenger seat to move fully rearward. A rear passenger could become trapped, increasing injury risk. Because both issues involve safety-related operation, waiting can leave an unresolved risk in the vehicle. A prompt VIN check identifies whether either manufacturer remedy applies, and an authorized dealer completes the applicable software update at no charge.
Park Place Volvo uses factory-trained technicians, manufacturer diagnostic tools, and OEM parts and software procedures to address your recall correctly. Our service team in Dallas, TX, can verify your VIN and complete the manufacturer’s remedy without charge when an open recall applies. We serve drivers throughout Dallas and nearby communities, including Highland Park, University Park, Irving, Addison, and surrounding North Texas areas. At Park Place Volvo, the goal is a clear, reassuring experience from check-in through completion. Call 469-300-3520 with questions, review service specials, or schedule service online.
Begin by locating your vehicle identification number and asking Park Place Volvo to check for open recalls. Bring your 2020 Volvo XC90 to our Dallas service center for the applicable inspection and software update, even if you are unsure whether a prior repair was completed. The VIN check is free, and scheduling early can help you address a safety concern before it becomes more urgent. Call 469-300-3520 or schedule an appointment online. Our team can explain the next step, discuss service specials, and help you move forward with confidence.