3515 Inwood Road Directions Dallas, TX 75209
Park Place Volvo
Volvo V60 Cross Country Recall service at Park Place Volvo in Dallas, TX
SCHEDULE NOWFrequently asked questionsNHTSA campaign 21V001000 · 2,883 vehicles affected
Defect
Volvo Cars USA, LLC (Volvo Car) is recalling certain 2021 Volvo V60, V60 Cross Country, V90, V90 Cross Country, XC60, and XC90 vehicles. The Supplementary Restraint System (SRS) control unit may not have been properly attached to the car body and may detach during a crash.
Consequence
A detached SRS control unit can decrease the performance of occupant protection systems such as air bags, seat belts, and high voltage battery disconnect, increasing the risk of injury during a crash.
Corrective Action
Volvo Car will notify owners, and dealers will inspect and, as necessary, tighten the SRS control unit mounting screws, free of charge. The recall is expected to begin February 19, 2021. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10068.
NHTSA campaign 21V001000 · 2,883 vehicles affected
Defect
Volvo Cars USA, LLC (Volvo Car) is recalling certain 2021 Volvo V60, V60 Cross Country, V90, V90 Cross Country, XC60, and XC90 vehicles. The Supplementary Restraint System (SRS) control unit may not have been properly attached to the car body and may detach during a crash.
Consequence
A detached SRS control unit can decrease the performance of occupant protection systems such as air bags, seat belts, and high voltage battery disconnect, increasing the risk of injury during a crash.
Corrective Action
Volvo Car will notify owners, and dealers will inspect and, as necessary, tighten the SRS control unit mounting screws, free of charge. The recall is expected to begin February 19, 2021. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10068.
5 common questions answered
NHTSA reports one Air Bag recall for certain 2021 Volvo V60 Cross Country vehicles. The SRS control unit may not have been properly secured to the vehicle body and could detach during a crash. A detached control unit may reduce the performance of air bags, seat belts, and high-voltage battery disconnect functions, increasing the risk of injury. Waiting can leave a known safety concern unresolved, even if the vehicle drives normally and no warning appears. Because the remedy is an inspection and tightening of the mounting screws when necessary, prompt service is a practical step toward restoring the intended operation of the occupant protection system.
Park Place Volvo in Dallas, TX, provides recall service through factory-trained technicians who understand Volvo safety systems. Our team uses manufacturer diagnostic tools and OEM parts or procedures as required for the vehicle’s recall remedy. For this campaign, the technician inspects the SRS control unit mounting screws and tightens them as necessary. The manufacturer remedy is performed free of charge at an authorized franchise dealer. We welcome Volvo drivers from Dallas and surrounding communities at 3515 Inwood Rd. Park Place Volvo can also help answer questions about the recall and explain the next step for your specific VIN.
Begin by checking your VIN with NHTSA.gov or contacting Park Place Volvo’s service department. Bring the 2021 Volvo V60 Cross Country to our Dallas location so the team can confirm whether the recall remains open and perform the manufacturer remedy when applicable. If you are unsure whether the work was completed, schedule service anyway—the VIN check is free. You can schedule service online and get clear guidance before the visit. Addressing the recall promptly helps avoid unnecessary uncertainty and keeps the vehicle’s safety systems closer to the manufacturer’s intended condition.