Park Place Volvo

2021 Volvo XC40 Recall

Volvo XC40 Recall service at Park Place Volvo in Dallas, TX

Frequently asked questions

Recall Summary

1 recalls found · All repairs FREE

Battery Energy Control Module

FREE1 OPEN RECALL

NHTSA campaign 21V109000

Defect

Volvo Car USA, LLC (Volvo Car) is recalling certain 2021-2022 XC40 Recharge vehicles. The Battery Energy Control Module (BECM) microprocessor may reset and cause the high voltage system to disconnect.

Consequence

A disconnected high voltage system can cause a loss of drive power, increasing the risk of a crash.

Corrective Action

Volvo Car will notify owners, and the software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall is expected to begin May 18, 2021. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10078.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2021 Volvo XC40?
  • NHTSA has issued one recall for certain 2021 Volvo XC40 Recharge vehicles, involving the Battery Energy Control Module.
  • The BECM microprocessor may reset and disconnect the high-voltage system, potentially causing a loss of drive power and increasing crash risk.
How do I check if my 2021 Volvo XC40 has an open recall?
  • You can check your 2021 Volvo XC40 by entering its VIN at NHTSA.gov or by requesting a free VIN check at our service department.
  • Park Place Volvo can confirm whether the recall applies and explain the next step for completing the manufacturer remedy.
How much does a 2021 Volvo XC40 recall repair cost?
  • A 2021 Volvo XC40 recall repair is free at an authorized Volvo dealer when the recall applies to the vehicle.
  • The applicable software update is performed by a dealer or through an over-the-air update at no charge to the owner.
Can an independent shop fix a 2021 Volvo XC40 recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
  • Authorized Volvo technicians use the manufacturer’s diagnostic process and service procedures for recall work.
Does an open recall affect the trade-in value of the 2021 Volvo XC40?
  • Buyers and dealers check recall status, so completing an open recall can help provide clearer information during a trade-in evaluation.
  • When you are ready to discuss your vehicle, visit our trade-in page.

Recall Service & Dealership Highlights