Defect
Volvo Car USA, LLC (Volvo Car) is recalling certain 2021-2022 XC40 Recharge vehicles. The Battery Energy Control Module (BECM) microprocessor may reset and cause the high voltage system to disconnect.
3515 Inwood Road Directions Dallas, TX 75209
Park Place Volvo
Volvo XC40 Recall service at Park Place Volvo in Dallas, TX
SCHEDULE NOWFrequently asked questionsNHTSA campaign 21V109000
Defect
Volvo Car USA, LLC (Volvo Car) is recalling certain 2021-2022 XC40 Recharge vehicles. The Battery Energy Control Module (BECM) microprocessor may reset and cause the high voltage system to disconnect.
Consequence
A disconnected high voltage system can cause a loss of drive power, increasing the risk of a crash.
Corrective Action
Volvo Car will notify owners, and the software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall is expected to begin May 18, 2021. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10078.
NHTSA campaign 21V109000
Defect
Volvo Car USA, LLC (Volvo Car) is recalling certain 2021-2022 XC40 Recharge vehicles. The Battery Energy Control Module (BECM) microprocessor may reset and cause the high voltage system to disconnect.
Consequence
A disconnected high voltage system can cause a loss of drive power, increasing the risk of a crash.
Corrective Action
Volvo Car will notify owners, and the software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall is expected to begin May 18, 2021. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10078.
5 common questions answered
NHTSA reports one recall involving the Battery Energy Control Module on certain 2021–2022 Volvo XC40 Recharge vehicles. The BECM microprocessor may reset and disconnect the high-voltage system, which can result in a sudden loss of drive power and increase the risk of a crash. Waiting to confirm an open recall can leave a potentially important safety issue unresolved. Park Place Volvo can check your VIN and determine whether the manufacturer’s software remedy applies. Because the repair is free when covered by the recall, there is a practical reason to act promptly rather than postpone a safety-related inspection.
Park Place Volvo in Dallas, TX, provides recall service through factory-trained technicians who understand Volvo systems and procedures. The team uses manufacturer diagnostic tools and OEM parts or software procedures as appropriate for the approved remedy. If the Battery Energy Control Module recall applies, the required software update is completed at no charge to the owner by an authorized Volvo dealer. We serve drivers throughout Dallas and nearby communities, including Highland Park, University Park, Addison, Farmers Branch, and surrounding North Texas areas. Our goal is to make a safety repair clear, convenient, and reassuring.
Start by checking your VIN through NHTSA.gov or contacting Park Place Volvo’s service department for a free VIN check. If an open recall applies, bring your Volvo in so the authorized team can complete the manufacturer remedy. You can schedule service even if you are unsure whether a prior repair was completed; the VIN check helps clarify the vehicle’s status. If you need an appointment, schedule an appointment online. Service financing may also help you get service now and pay later for eligible additional work beyond the no-charge recall remedy.